Escalate

Escalates a selected ticket. Only certain customers (depending on their contract) are allowed to escalate tickets.

Tools

Tool	Description
f5xc-api-support-escalate-create	Escalate a ticket.

Parameters

Path Parameters

Parameter	Description	Example
name	Name	-
namespace	Namespace	-

Example Usage

Ask Claude to help you work with Escalate resources:

Create Escalate

“Create a escalate named ‘example’ in the ‘production’ namespace”

CURL Examples

# List resources
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/escalates" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json"

# Get specific resource
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/escalates/<name>" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json"

# Create resource
curl -X POST "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/escalates" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d @escalate.json

# Delete resource
curl -X DELETE "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/escalates/<name>" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}"