Customer Support

Support ticket representation we display to customers. There’s much more information associated with a ticker but this maybe sensitive/irrelevant.

Tools

Tool	Description
`f5xc-api-support-customer-support-create`	Create Customer Support.
`f5xc-api-support-customer-support-get`	GET Customer Support.
`f5xc-api-support-customer-support-list`	List all tenant tickets.

Parameters

Path Parameters

Parameter	Description	Example
`metadata.namespace`	Namespace	`-`
`name`	Name	`-`
`namespace`	Namespace	`-`

Query Parameters

Parameter	Description	Example
`response_format`	The format in which the configuration object is to be fetched. This could be for example	`-`
`label_filter`	A LabelSelectorType expression that every item in list response will satisfy.	`-`
`report_fields`	The report_fields parameter	`-`
`report_status_fields`	The report_status_fields parameter	`-`

Example Usage

Ask Claude to help you work with Customer Support resources:

Create Customer Support

“Create a customer-support named ‘example’ in the ‘production’ namespace”

List Customer Supports

“List all customer-supports in the ‘production’ namespace”

Get Customer Support Details

“Get details of the customer-support named ‘example’ in namespace ‘production‘“

CURL Examples

# List resources
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/customer_supports" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json"

# Get specific resource
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/customer_supports/<name>" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json"

# Create resource
curl -X POST "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/customer_supports" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d @customer_support.json

# Delete resource
curl -X DELETE "https://${TENANT}.console.ves.volterra.io/api/config/namespaces/${NAMESPACE}/customer_supports/<name>" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}"